Terms of Use

Welcome to TI PowerUp ("we," "us," "our"), operated by Joytek Motion Ltd. By accessing or using tipowerup.com and our products, you agree to these Terms of Use.

Acceptance of Terms

By creating an account, purchasing products, or using our services, you confirm that you:

• Are at least 18 years old
• Have the legal authority to enter into this agreement
• Accept these terms in full

If you disagree with any part, do not use our services.

Our Services

TI PowerUp is a platform for TastyIgniter themes, extensions, and related services. We provide:

• Digital products (themes, extensions, bundles)
• Custom development services
• Support services

Relationship with TastyIgniter

Independent Platform

TI PowerUp is an independent platform and is not affiliated with, endorsed by, or a part of the TastyIgniter project. TastyIgniter is an open-source restaurant online ordering system developed and maintained by its own team and community. We do not claim ownership of TastyIgniter or any of its intellectual property.

TI PowerUp exists solely to provide premium extensions and themes ("PowerUps") designed to enhance and extend the functionality of TastyIgniter installations.

Support Scope

We provide support only for our own products — the extensions, themes, and bundles sold on TI PowerUp. We do not offer free support, troubleshooting, or guidance for the core TastyIgniter application itself.

If you experience issues with the core TastyIgniter application (not related to our PowerUps), please reach out to the TastyIgniter community through the following official channels:

• Discord Community: TastyIgniter Discord
• Community Forum: TastyIgniter Forum
• GitHub Repository: TastyIgniter on GitHub — for bug reports and feature requests

Our Commitment

We are committed to ensuring our customers have a seamless experience when using our PowerUps alongside TastyIgniter. We rigorously test our products for compatibility and strive to deliver reliable, high-quality extensions and themes.

Comprehensive Support

If you need end-to-end assistance covering both our PowerUps and the TastyIgniter application — including installation, configuration, optimization, and ongoing maintenance — we offer Premium Support packages designed to provide exactly that level of coverage.

Accounts

Your Responsibilities

You are responsible for:

• Providing accurate and truthful account information
• Maintaining the security of your login credentials
• All activity under your account
• Notifying us immediately of unauthorized access

Account Termination

Termination by You:

You may close your account at any time by contacting support. Closing your account does not entitle you to refunds for prior purchases.

Termination by Us:

We reserve the right to suspend or terminate accounts immediately, without prior notice, for:

• Violation of these Terms of Use
• Fraudulent activity or misrepresentation
• Redistribution, resale, or piracy of our products
• Sharing account credentials or license keys with unauthorized parties
• Filing frivolous or fraudulent chargebacks/payment disputes
• Abuse of support systems (harassment, threats, excessive bad-faith requests)
• Providing false information during registration or purchase
• Using our products for illegal purposes
• Any conduct we reasonably determine is harmful to TI PowerUp

Consequences of Termination:

Upon termination, for all accounts:

• Account access is revoked
• Access to future downloads, updates, and support is denied
• Outstanding payments remain due

For serious violations (piracy, redistribution, fraud, or fraudulent chargebacks):

• All paid product licenses are permanently revoked
• You must delete all copies of paid products from your systems
• You are permanently banned from future purchases
• We may pursue legal action for damages caused

For other violations (policy breaches, support abuse, payment issues):

• Previously purchased paid product licenses may remain valid at our discretion
• Future purchases and support access are denied

Data Retention:

Upon account closure, your data will be handled according to our Privacy Policy. We may retain certain information as required by law or for legitimate business purposes.

Appeals:

If you believe your account was terminated in error, you may appeal by contacting [email protected] within 30 days.

Purchases and Licenses

What You Receive

When you download or purchase a product, you receive a license to use the software, not ownership of the code. The type of license depends on whether the product is free or paid.

Free Products (MIT License)

Free products are released under the MIT License, a permissive open-source license. You can:

• ✓ Use, modify, and distribute freely
• ✓ Include in products you sell
• ✓ Use for commercial purposes

You must include the original copyright notice when redistributing.

Paid Products (TI PowerUp License)

Paid products are licensed under the TI PowerUp License:

Paid Product Restrictions

For paid products, you may NOT:

• ✗ Redistribute, resell, sublicense, or share products with others
• ✗ Use a Single Site license on multiple installations
• ✗ Transfer licenses to another person or entity without our written consent
• ✗ Remove copyright notices, author attributions, or license keys
• ✗ Upload to GitHub, file-sharing sites, or marketplaces
• ✗ Include in products you distribute or sell

Payments and Refunds

Payments

• Payments are processed securely via third-party payment processors
• All prices are displayed in USD and/or NGN (or your local currency where available)
• You agree to pay all applicable fees and taxes
• Prices may change; existing purchases are not affected

Refund Policy

Before Download (14-Day Cancellation Right):

If you have not yet downloaded your purchased product, you may request a full refund within 14 days of purchase for any reason. Contact [email protected] with your order number.

After Download (No Refunds):

Our Commitment to Quality:

While refunds are not available after download, we will fix any verified defects. Report bugs to [email protected] and we will patch confirmed issues. You won't be stuck with broken software.

Upon Any Refund:

• Your license is immediately and permanently revoked
• You must delete all copies of the product
• Continued use after refund is a copyright violation

Chargebacks:

For complete details, see our Refund Policy.

Quality Assurance and Updates

Our Commitment

We take quality seriously. Before any product or update is published:

• Code undergoes rigorous testing
• We test for backward compatibility with supported TastyIgniter versions
• Security best practices are followed

Your Responsibility

• You are responsible for updating products on your installations
• Review release notes before updating
• Test updates in a staging environment when possible

Backups - Important

Support

Standard Support (Included)

All purchases include:

• Installation guidance via documentation
• Bug reports (we will investigate and fix confirmed bugs)
• Access to community forums
• Response within 3-5 business days

Premium Support (Paid)

For faster response times and dedicated assistance, view our Premium Support plans:

• Priority response times (4-48 hours depending on plan)
• Direct assistance with installation and configuration
• Extended troubleshooting beyond standard scope

Premium Support Terms:

• Premium support is a monthly subscription service
• You may cancel anytime; no refunds for partial billing periods
• Access continues until the end of your current billing cycle
• Upgrades take effect immediately; downgrades at next billing cycle

Premium Support Does NOT Include:

• ✗ Custom development work (see Custom Development section)
• ✗ Support for third-party products not purchased from us
• ✗ Issues caused by your modifications to our products
• ✗ Server, hosting, or infrastructure issues

Custom Development

We offer custom development services including custom extensions, theme customization, API integrations, and complete solutions. See our Custom Development page for details.

Custom Development Terms:

• All custom development projects are governed by separate project agreements
• A detailed quote and contract will be provided before work begins
• NDA agreements are available upon request
• Specific terms (scope, timeline, payment, IP ownership) are defined per project

Disclaimer of Warranties

Products and services are provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied.

We expressly disclaim all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Noninfringement
• That products will be error-free, uninterrupted, or bug-free

Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability for any and all claims shall not exceed the greater of:

• The amount you paid for the specific product giving rise to the claim, OR
• Fifty US Dollars ($50 USD)

We are NOT liable for:

• ✗ Direct, indirect, incidental, or consequential damages
• ✗ Lost profits, revenue, data, or business opportunities
• ✗ Business interruption
• ✗ Cost of substitute products or services
• ✗ Third-party claims against you
• ✗ Damages arising from events beyond our reasonable control

This applies even if we were advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless TI PowerUp from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our products
• Your violation of these terms
• Your violation of any third-party rights
• Content you create or distribute using our products
• Your negligence or willful misconduct

Notice: We will promptly notify you of any claim requiring indemnification and provide reasonable assistance in the defense.

Cooperation: You agree to cooperate fully in the defense of any claim. We reserve the right to assume exclusive control of the defense at our expense if you fail to fulfill your indemnification obligations.

Intellectual Property

All products, content, trademarks, and materials on TI PowerUp are owned by us or our licensors. Your license to use purchased products does not transfer ownership of intellectual property.

DMCA and Copyright Policy

We respect intellectual property rights. If you believe content on TI PowerUp infringes your copyright, submit a DMCA notice to [email protected].

Dispute Resolution

Before initiating formal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

Modifications to Terms

We may update these terms at any time. Changes take effect when posted. Material changes will be communicated via email to registered users.

Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Nigeria.

If you are a consumer, you may also have rights under the laws of your country of residence that cannot be waived by contract. Nothing in these terms affects those rights.

Severability

If any provision is found unenforceable, it shall be modified to the minimum extent necessary. Remaining provisions remain in full effect.

Entire Agreement

These terms, together with our Privacy Policy and License Agreement, constitute the entire agreement between you and TI PowerUp.

Contact

Questions about these terms?

• General: [email protected]
• Legal: [email protected]
• Contact Page: tipowerup.com/contact